Giving - Frequently Asked Questions
Q: Can I use my existing Vanco account?
A: No, a new account must be created. Contact the church office if you need to access the older system to cancel a reoccuring transaction.
Q: How can I donate to multiple funds at once?
A: We recommend using the "Other" Fund, then adding Fund Details in the Memo/Notes field.
Ex: "Other - Use "Memo" field for details"
Total Amount: $100
In the Memo Field state:
$50 - General
$25 - TeamKID
$25 - Wayfinders
I need help!
Call the church office at (254) 938-2582 or contact support@fbctroytx.org
A: No, a new account must be created. Contact the church office if you need to access the older system to cancel a reoccuring transaction.
Q: How can I donate to multiple funds at once?
A: We recommend using the "Other" Fund, then adding Fund Details in the Memo/Notes field.
Ex: "Other - Use "Memo" field for details"
Total Amount: $100
In the Memo Field state:
$50 - General
$25 - TeamKID
$25 - Wayfinders
I need help!
Call the church office at (254) 938-2582 or contact support@fbctroytx.org